How do I place my membership on hold or cancel it?

All Monthly Memberships require a 3 month commitment. Members may change their passes within the first 3 months but any cancellation of a membership prior to the 3 month commitment timeframe will result in a $60 Early Cancellation Fee. To cancel your membership you must complete and submit our Membership Cancellation/Hold Request Form at least 14 days prior to the 1st of the month in which you wish to cancel your membership to avoid payment. There are no refunds on your monthly membership once monthly payment has been processed. You can access the Membership Cancellation/Hold Request Form here.

Unlike most fitness facilities, our Members may place their membership on hold for reasons such as medical conditions and maternity leave. Qualifying memberships can be placed on hold for no less than 30 days. Monthly Membership Plans will not be prorated for vacations/holidays. A membership hold cannot exceed 3 months in a calendar year. After the hold period has ended, the Member’s original membership plan or pass will resume, along with automatic monthly payments when applicable. To place your membership on hold you must complete and submit our Membership Cancellation/Hold Request Form at least 14 days prior to the 1st of the month in which you wish to place your membership on hold to avoid membership payment. There are no refunds on your membership once monthly payment has been processed. You can access the Membership Cancellation/Hold Request Form here.